To Whom it May Concern
I have worked with Mike for years as a customer and have always been very satisfied with our working relationship. Mike has always demonstrated a high level of customer service. His response time to my inquiries is always very quick, and he always offers wondering service in finding the right supplies for my company’s needs
Mike is a great communicator, keeping us up to date on changing markets, risks and forecasts – I always appreciate his insights in helping to ensure our needs were met in the short and long term.
The level of quality in the products has always been spot on. Only on one occasion did we have an issue with something Mike supplied, and in that instance, he went above and beyond to investigate and make sure that the issue was corrected to our satisfaction.
Processing time is also something at which Mike excels. Our orders were always released in a timely manner, which was essential to our business being able to continue running without issue. Mike worked hard on payment terms with us as our business changed, which helped to ensure continuity in our supplies.
I have always enjoyed working with Mike and wish him great success in his future endeavors.
Sincerely,
KG
Operations Manager